The It Professional's Business and Communications Guide: A Real-World Approach to Comptia A+ Soft Skills (Paperback)

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The It Professional's Business and Communications Guide: A Real-World Approach to Comptia A+ Soft Skills By Steven Johnson Cover Image
$24.99
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Description


Get the communication skills you need for career success with this unique book. Preparing you for exams and beyond, the valuable content delves into the issues that you'll face in corporate, retail, and remote support environments. The book offers more than fifty scenarios depicting typical workplace situations, possible responses-and appropriate solutions to guide you. With this approach, you'll gain valuable insight into becoming a team player and learn strategies to communicate more effectively with coworkers and customers.

About the Author


Steven Johnson, A+, i-Net+, and CWNP, is the managing editor for PrepLogic, a leading training provider focusing on IT certification preparation. As a consultant, he also concentrates on a variety of IT certifications, including Microsoft and Cisco.
Product Details
ISBN: 9780470126356
ISBN-10: 0470126353
Publisher: Sybex
Publication Date: April 30th, 2007
Pages: 240
Language: English