Paula H. Song, PhD, is the Richard M. Bracken Professor and Chair of the Department of Health Administration in the College of Health Professions at Virginia Commonwealth University. Her research and teaching interests cover areas such as healthcare financial management, investment strategies in not-for-profit hospitals, payment reform, and business case evaluation for health initiatives. Dr. Song received a doctorate in health services organization and policy as well as master’s degrees in health services administration and applied economics from the University of Michigan in Ann Arbor. She has published more than 50 peer-reviewed articles and has coauthored five leading textbooks in healthcare finance. In 2020, Dr. Song was awarded the John D. Thompson Prize by the Association of University Programs in Health Administration.
Kristin L. Reiter, PhD, is a professor and associate chair in the Department of Health Policy and Management of the Gillings School of Global Public Health at the University of North Carolina at Chapel Hill, where she specializes in healthcare finance. She is also a research fellow in the Cecil G. Sheps Center for Health Services Research and an investigator with the North Carolina Rural Health Research Program, both at the University of North Carolina at Chapel Hill. Prior to joining academia, Dr. Reiter worked in public accounting, serving not-for-profits and clients in the insurance industry. She is a coauthor of more than 60 peer-reviewed articles and two leading textbooks in healthcare finance.