COVID-19 Alert

To help protect the health of our staff and customers, our physical store will remain closed for the forseeable future. Our online store is open! We offer priority shipping and curbside pickup. Our phones are open from noon to 4 PM. We appreciate your support as we try to navigate the unique demands of this time.

Browse Books: Business & Economics / Customer Relations

Inspired: How to Create Tech Products Customers Love (Hardcover) By Marty Cagan $30.00 Add to Wish List We can order this for you!	Building a Storybrand: Clarify Your Message So Customers Will Listen (Hardcover) By Donald Miller $24.99 Add to Wish List We can order this for you!	Delivering Happiness: A Path to Profits, Passion, and Purpose (Paperback) By Tony Hsieh $17.99 Add to Wish List We can order this for you!
Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business (Hardcover) By Pat Flynn $24.99 Add to Wish List We can order this for you!	Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) (Hardcover) By The Disney Institute, Theodore Kinni $24.99 Add to Wish List Backordered	The Trusted Advisor (Paperback) By David H. Maister, Charles H. Green, Robert M. Galford $17.99 Add to Wish List We can order this for you!
7L: The Seven Levels of Communication: Go from Relationships to Referrals (Paperback) By Michael J. Maher $16.95 Add to Wish List We can order this for you!	The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Paperback) By Clayton M. Christensen $28.00 Add to Wish List We can order this for you!	Como Construir Una Storybrand (Paperback) By Donald Miller $15.95 Add to Wish List Backordered
Raving Fans: A Revolutionary Approach To Customer Service (Hardcover) By Ken Blanchard, Sheldon Bowles $23.99 Add to Wish List Backordered	The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets (Paperback) By Micah Solomon, Herve Humler (Foreword by) $17.95 Add to Wish List We can order this for you!	Fish!: A Proven Way to Boost Morale and Improve Results (Hardcover) By PhD Lundin, Stephen C., John Christensen, Harry Paul, Ken Blanchard $26.00 Add to Wish List We can order this for you!