Malled: My Unintentional Career in Retail
In 2006, Caitlin Kelly was laid off from her job at the New York Daily News. After a year of fruitlessly seeking another journalism job, in 2007 she was relieved to be hired by a North Face clothing store located in an upscale shopping mall. In this memoir of her subsequent two years, she recounts her experiences serving some of the country’s wealthiest shoppers and surviving three holiday seasons, two black Fridays, and Christmas Eve. Described by biographer Meryl Gordon as “rollicking and riveting,” Malled takes you behind the cash wrap and the stockroom doors.